Learning dialog act processing

In this paper we describe a new approach for learning dialog act processing. In this approach we integrate a symbolic semantic segmentation parser with a learning dialog act network. In order to support the unforeseeable errors and variations of spoken language we have concentrated on robust data-driven learning. This approach already compares favorably with the statistical average plausibility method, produces a segmentation and dialog act assignment for all utterances in a robust manner, and reduces knowledge engineering since it can be bootstrapped from rather small corpora. Therefore, we consider this new approach as very promising for learning dialog act processing